Contact procedure for complaints or emergencies

In case of any inconvenience with the publication of content.

  • Login to http://tickets.datafactory.la/ and open a ticket with the help topic Support.

  • Detail the problem as clearly as possible, with links to where the content published correctly should be seen.
  • It is important that the ticket indicates the priority assigned to the problem.
  • If there is no response, and depending on the urgency, you can contact us.
+5411 5235 4381 (ar)
+5255 8920 2746 (mx)
+54 (911)4079 5870 XNUMX

Alternatively, you can write to support@datafactory.la/, although the use of this route does not allow us to control the time and quality of the responses.

We ask that if someone else on your team also works in support, please contact us so we can add them to our list.